Questions about Amazon Multi-Channel Fulfillment

FAQ

Welcome to Amazon Multi-Channel Fulfillment for (MCF). Start taking full advantage of Amazon’s fulfillment network in a few steps, starting with signing up for the Webflow app below. Have questions about the setup process? We’re here to help.

General
Do I need to be an Amazon seller to use MCF?

No, Amazon Multi-Channel Fulfillment (MCF) is available to all businesses, regardless of whether they sell on Amazon.

Can I display delivery dates for MCF orders on my ecommerce site?

Yes, the MCF Fast Badges feature enables you to display real-time delivery date estimates on your ecommerce product detail pages. By highlighting MCF’s fast delivery speeds early in the customer journey, this feature can help increase conversions and drive sales.

Which countries is MCF offered in?

Amazon Multi-Channel Fulfillment (MCF) is available to businesses operating in Australia, Canada, France, Germany, Italy, Japan, Mexico, Spain, India, and the United Kingdom.

What types of products can be fulfilled with MCF?

Most standard-sized products can be fulfilled through Amazon MCF. However, oversized or heavy items may have restrictions, and certain items (like hazardous materials) may not be eligible.

Are these Amazon-approved Apps and Plugins?

Yes, our WooCommerce plugin and Webflow app were developed in partnership with Amazon, ensuring they meet Amazon’s standards for security, functionality, and reliability.

3PL
What is a 3PL?

A 3PL, or third-party logistics provider, is a company that handles logistics services on behalf of other businesses. This can include warehousing, order fulfillment, shipping, and inventory management, allowing businesses to focus on growth rather than day-to-day logistics.

Is Amazon Multi-Channel Fulfillment a 3PL?

Yes. One of Amazon’s business services, Multi-Channel Fulfillment (MCF), is a third-party logistics provider offering dependable and cost-efficient fulfillment solutions. MCF allows businesses to leverage Amazon’s fulfillment network and operational expertise to grow their reach outside of Amazon.com.

Why would a business use a 3PL?

Businesses use 3PLs to save time, reduce operational costs, and scale efficiently. By outsourcing logistics, companies can leverage expert systems, faster shipping networks, and professional fulfillment services without investing heavily in infrastructure.

How does a 3PL work with my inventory?

When using a 3PL, you send your inventory to their fulfillment centers. The 3PL stores, picks, packs, and ships orders to your customers as they are received, managing the entire order fulfillment process.

Are 3PL services suitable for small businesses?

Yes. 3PLs are scalable and can support businesses of all sizes. Small businesses benefit by gaining access to professional logistics networks, faster shipping, and reduced overhead, allowing them to compete with larger companies.

Amazon MCF
How do I send inventory to Amazon?

Before placing an MCF order, you must first send your inventory to Amazon Fulfillment Centers. If you are an existing Amazon seller with inventory already at Amazon, no additional steps are required, MCF orders will be fulfilled from the same inventory pool used for your Amazon.com orders. If you are new to Amazon, you will need to create a product catalog by setting up listings.

What are the current delivery speeds for MCF?

Standard delivery speed 3 business days.
Expedited delivery speed 2 business days.

What packaging does MCF orders use?

MCF orders are shipped in unbranded packaging at no additional cost. All packaging materials, including boxes, tape, and polybags, are free of Amazon branding.

Unbranded packaging is the default for MCF orders, except in cases where it could cause longer shipping or delivery times. To ensure your orders are always shipped in unbranded packaging, select “Only ship with blank boxes” under the “Add items” section of the quick order form. Please note that this feature is not available for items exceeding 56 inches on the longest side or weighing more than 49.9 lb.

What is MCF fast badges for Google?

MCF Fast Badges for Google help increase website traffic by highlighting your fast delivery speeds. These badges can be displayed directly on your Google Shopping ads and search results, improving click-through rates and directing shoppers to your site.

Google product listings allow shoppers to discover your products across various Google properties, including Google Shopping ads, the Shopping tab, Image Search, and YouTube. These listings feature the product image, title, price, retailer name, and other relevant details, helping customers make informed purchase decisions.

Webflow App
What are Webflow apps?

Webflow apps are third-party tools and integrations that extend the functionality of your Webflow website. They can help with marketing, e-commerce, analytics, design, and other website features.

Do I need to use custom code?

No, the Amazon Multi-Channel Fulfillment app does not require you to add any custom code to your website. The app is a native app that works seamlessly with Webflow.

Is the Amazon MCF app officially approved?

Yes. Webflow apps available in the Webflow marketplace or approved third-party sources meet Webflow’s standards for security, reliability, and compatibility.

Does the Amazon MCF app work with native Ecommerce?

Yes. The Amazon Multi-Channel Fulfillment app is designed to work with the native Webflow Ecommerce setup.

Does the Amazon MCF app work with third-party checkouts?

Not yet, but this is in our product roadmap.

WooCommerce Plugin
What is the Amazon Fulfillment (MCF) for WooCommerce plugin?

This plugin connects your WooCommerce store to Amazon’s Multi-Channel Fulfillment (MCF) service, allowing Amazon to pick, pack, and ship your orders directly to your customers. It automates the fulfillment process, saving you time and effort.

Can I use this plugin if I don't sell on Amazon?

Yes, the plugin is designed for any business, not just Amazon sellers. It allows you to leverage Amazon's fulfillment network for your WooCommerce orders, even if you don't sell on Amazon.com.

How are shipping rates calculated?

Shipping rates are determined automatically based on Amazon’s fulfillment pricing and the destination of each order. The plugin ensures that you get accurate shipping costs for both domestic and international orders.

Can I track my orders through WooCommerce?

Yes. Once an order is fulfilled through Amazon MCF, tracking information is automatically updated in WooCommerce. This allows your customers to track shipments in real time.

Can I automate my WooCommerce order fulfillment?

Yes. The plugin integrates seamlessly with your WooCommerce store, automatically sending eligible orders to Amazon MCF for fulfillment. This reduces manual work and helps ensure faster delivery to your customers.